Frequently Asked Questions
Everything you need to know about your US Sports HQ gear
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping for athletes who need their gear ready for the weekend game.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that customized jerseys and protective mouthguards are final sale for hygiene and personalization reasons.
Do you offer bulk discounts for school teams or local leagues?
Yes, US Sports HQ provides volume pricing for team orders of 12 units or more. Please contact our team sales department for a custom quote.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
Are the products sold on US Sports HQ authentic?
Absolutely. We are an authorized retailer for all brands we carry, including Nike, Under Armour, Wilson, and Rawlings, ensuring you receive 100% authentic merchandise.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.