Returns & Exchanges
At US Sports HQ, we stand behind the quality of our gear and want to ensure you are completely satisfied with your purchase. If your equipment or apparel isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Log in to your account or visit our online returns portal to enter your order number and zip code to start the process.
Print Your Shipping Label
Select the items you wish to return and print the prepaid shipping label provided via email or our portal.
Package Your Gear
Place the items in their original packaging, ensuring all tags are attached, and securely seal the box with the new label.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing